Home Key Concierge
Private home concierge and estate management for luxury residences in Desert Mountain, Troon, Pinnacle Peak, Cave Creek, Carefree, Fountain Hills, Paradise Valley, TerraVita and communities throughout Scottsdale.
Your key to peace of mind — WHEN YOU’RE NOT HOME.
How we care for your home
Estate
Oversight
A thorough weekly inspection of every system, every space, every potential concern. We don't wait for you to notice something is wrong.
Vendor & Project Management
Your home is ready before you land. Secured before you leave. We handle both transitions completely.
Arrival &
Departure
From routine repairs to full renovation oversight — we manage the relationships, the communication, and the follow-through.
Cared for completely.
So you never have to wonder.
Every home is different. Your care plan should be too.
✓ 140+ homes.
✓ $270M+ in luxury real estate.
✓ One trusted team.
Your home deserves more than a checklist. It deserves someone who knows it — the quirk in the pool equipment, the vendor who actually shows up, the small things that become expensive problems if no one catches them. When you're not there, we are.
When You’’re Not Home is a private estate management concierge built entirely on relationships. We are the preferred home care partner for more than 100 families in Desert Mountain, and serve homeowners across TerraVita, Troon, Pinnacle Peak, Paradise Valley, Cave Creek, Carefree, and Fountain Hills.
Client Reviews
"Laara and team do a fantastic job caring for my house while I'm away. So much so that I don't even have to worry about it. The process is seamless, and they can even complete household projects during the summer so you don't have to take care of that during prime vacation time. I trust her judgment completely."
— Monica C., Desert Mountain
"They don't just check on the house — they treat it as if it were their own. Whether it's routine maintenance, coordinating vendors, or alerting us to something that needs attention, they handle everything professionally and efficiently. I would recommend When You're Not Home without hesitation to anyone looking for a reliable, trustworthy, and first-class home management service."
— Rick G., Desert Mountain
"They've become much more than a home watch service. They helped coordinate moving furniture, connected us with an excellent handyman, and have provided great recommendations for reliable local vendors. It's so valuable to have a trusted team that can help with just about anything related to your home."
— Kim M.